Refund Policy

RETURNS AND REFUNDS

All products, excluding professional products, returned within 30 days of receipt are eligible for a full refund of the product price less any applicable restocking fees. This excludes BL 15 and BL 50 products which can ONLY be returned within 48 hours of purchase for a full refund of the product price less any applicable restocking fees or can be exchanged within 30 days of receipt. Products returned must be approved by a representative at BlissLights and must include a valid RMA# (Return Merchandise Authorization number). Any products returned without a valid RMA# will be refused and returned to sender and WefunLights will not be responsible to any incurred shipping costs. For ALL products, shipping is NON-REFUNDABLE and will not be returned regardless of date of purchase for refunds. To obtain a return or exchange request from a purchase made directly from the WefunLights website, please contact support@wefunlights.com

Exchange Policy:

Select WefunLights products include a 1 year manufacturer warranty. To determine if your WefunLights product(s) are defective, please contact our support team at: support@wefunlights.com.

WefunLights products that are returned and deemed defective that are under our manufacturer warranty, and are being exchanged for a replacement are subject to receive a free return shipping label along with their RMA#. Products that are returned for a refund do not qualify for free return shipping. Refunds are only available to purchases made directly from WefunLights and not from resellers.

For more information about our returns and refunds, please see our returns and shipping page

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.